Shipping policy

Last updated: August 10, 2026

 

At LUNARA, we want your jewelry to reach you safely and smoothly. This Shipping Policy explains how orders are processed and delivered within Israel.

Shipping Within Israel

We currently offer shipping within Israel.

Shipping options and applicable costs will be displayed during checkout based on your order and delivery location.

Free shipping is available on orders over 299 NIS.

For orders below 299 NIS, the applicable shipping fee will be displayed during checkout before you complete your purchase.

Order Processing

Orders are processed after payment has been successfully confirmed.

Once your order has been shipped, you may receive a shipping confirmation with the relevant delivery information.

Delivery Times

Delivery times may vary depending on your location, shipping method, order volume, holidays, and circumstances outside our control.

If there is an unexpected delay with your order, please contact us and we will assist you in checking its status.

Delivery Address

Please make sure that your shipping information is accurate and complete when placing your order.

LUNARA is not responsible for delays or failed delivery resulting from incorrect or incomplete information provided at checkout.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us at info@lunara-jewelry.com so we can assist you.

Contact Us

If you have questions about shipping or your order, please contact:

Lunara Jewelry
Email: info@lunara-jewelry.com
Address: 27 Fabregat Apt. 3, 5232382 Ramat Gan, Israel