How can I contact you?
We're here to help! Reach out anytime:
Email: info@lunara-jewelry.com
Response time: Within 24 hours (usually much faster!)
Instagram: [@lunara.jewelry]
DM us anytime; we love hearing from you!
Customer Service Hours: Sunday - Thursday: 9:00 AM - 6:00 PM (Israel time)
Friday: 9:00 AM - 2:00 PM
Saturday: Closed
Messages received outside business hours will be answered on the next business day.
What to include when contacting us:
● Your order number (if applicable)
● Photos (if reporting an issue)
● Any relevant details about your question
We're committed to responding quickly and making sure you have an amazing experience with LUNARA!