We stand behind the quality of our jewelry.

30-Day Quality Guarantee: If your jewelry arrives damaged, defective, or with any manufacturing issues, we'll replace it free of charge or issue a full refund within 30 days of delivery.

What's covered:

●     Manufacturing defects (broken clasps, loose stones, faulty plating)

●     Damage during shipping

●     Items that don't match product description

What's not covered:

●     Normal wear and tear

●     Damage from improper care (harsh chemicals, excessive friction, abrasive cleaning)

●     Loss or theft

●     Changes in plating color due to natural oxidation over time with regular use

How to claim warranty: Contact us at info@lunara-jewelry.com with photos of the issue and your order number. We'll review and respond within 24 hours.

Beyond 30 days: While our warranty covers the first 30 days, we're committed to your satisfaction. If you experience issues after this period, reach out and we'll work with you to find a solution.